Skip to main content
W3:Ride Help Center home page W3:Ride
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. W3:Ride
  2. FAQ

FAQ

  • How long is my ride available to be claimed?
  • How to get my number of available rides back?
  • Why can't I claim my rides?
  • What's the conversion ratio from $Power to $Cycler ?
  • How to export NFTs in your wallet?
  • How to set up a Cardano Wallet (Nami)?
  • Do I need a wallet to buy a NFT Bundle?
  • I can’t choose my wallet on the dashboard
  • I connected my wallet and my NFTs are not showing up in the dashboard, what do I do?
  • I am connected to Strava/Google Fit/Apple Health but none of my rides are being detected, what do I do?
  • Which wallets are accepted in the dashboard?
  • How can I check my bike rarity?
  • When can I exchange my $Power for $Cyclr?
  • How do I purchase a bike and rider?
  • I track my rides with Garmin, will I be able to earn?
  • I want to earn rewards for a ride I did in Strava, but I connected with another service?
  • Do I need to record a ride in the app?
  • What if I want to log different rides with different bikes?
  • At what distance does my ride begin earning $power
  • How do I connect my wallet so I can bike using my NFTs?
  • Can I import rides manually?
  • Why am I unable to see rides coming from my phone’s native health platform?
  • What apps should I use to track my rides?
  • Do you do anything with our data we report?
  • What Information do you need to reward a ride?
  • How do I connect my tracker to W3:Ride?
  • How many rides can I do a week?
  • What affects my earning on rides?
  • What are $power and $cycler tokens? What can they be used for?
  • What is W3:Ride?
  • Next ›
  • Last »
W3:Ride
Powered by Zendesk